Welcome to spring! After what seemed like the longest of winters – here in Calgary we were still getting snow in early-May – it feels great to have warm air at last, leaves on the trees and, of course, uninterrupted electric running for the Pacifica Hybrid.
 
Baymax recently checked into Crowfoot Dodge for an oil change and a switch back to the alloy rims and Nexen all-seasons. As usual, I then reset the trip. Despite the prolonged cold weather, we still managed to average 5.5L/100km (43mpg US) through the winter and early spring. Overall average fuel consumption since we took ownership nearly two years ago now stands at a very respectable 4.6L/100km (51mpg US).
 
With no issues to report with the car, I thought I’d use this post to talk about another electrified vehicle with which we recently spent time.

On a trip back to the UK I was able to borrow a BMW iX xDrive50 for two weeks of driving around the country visiting family and friends. It’s a two-row SUV, about 235mm shorter than a Pacifica Hybrid but with about twice the power and a huge, 106.3kWh underfloor battery pack that provides up to 507km (315 miles) of range – a figure we can corroborate.
 
It was our first time as a family relying on an EV as our only car (previously we’ve always had a gas-powered car in the house at the same time) and it was an instructive experience. This’ll be news to no one, but the recharging infrastructure is crucial. The large battery capacity saw us through a week on the Isle of Wight, where the three fast-chargers were all out of action simultaneously (and with a battery that large and no home base, you really want a fast-charge option). Back on the mainland however, there were plenty of chargers when we needed them, and an excellent in-car navigation system to guide us to them.
 
The iX itself is supremely well developed, with the most futuristic interior of anything I’ve driven and outstanding ride quality that belies its 2,566kg (5,657 lb) mass and 22in rims. At around C$115k/US$100k, it’s out of most people’s reach and won’t save the planet on its own, but as a showcase for how accomplished an EV can be, it takes some beating. It’s worth mentioning, too, that BMW’s record on sustainability and ethics in supply chain and production is something to which all auto makers should aspire. Head to TractionLife for my full review.

For the time being, large SUVs like the iX are as close as we can get to an EV minivan, Pacifica or otherwise (note that Vietnamese newcomer, VinFast is bringing the three-row VF-9 SUV, shown below left, to Canada later this year). Stellantis hasn’t said whether an all-electric Pacifica is in the product plan but with the investment finally flowing, has made a number of announcements recently regarding its EV production plans for Canada. In the past month, Chrysler’s parent company has committed to modernizing the plants in Brampton and Windsor to build EVs, as well as to a battery manufacturing joint-venture with LG and two new R&D centres in Windsor.
 
These developments aren’t before time. When I was at the New York Auto Show in April, pretty much all the major new cars on display were EVs, yet Stellantis’ offerings were a new colour on the Airflow Concept (below right; something similar could be on sale by 2025) and the Grand Cherokee 4xe plug-in. I’m sure there are plenty of PacHy owners out there, not to mention van customers from other brands, who’d consider a three-row Chrysler EV if it were offered. Let’s hope for the best! Until next time.

Hello and Happy New Year! It’s been an eventful winter so far for our Pacifica Hybrid. Back in October the Check Engine light came on and we noticed that we weren’t getting cabin heat when running on electric.
 
Even when pre-heating in the garage before departure, we tend to keep the cabin heater fairly low to minimize the need for engine intervention in cold weather (the heated seats seem to have a lower power draw). But we found we were getting no heat at all. It’s an issue that had been experienced by several other members of the excellent Canadian Pacifica e-Hybrid Owners group on Facebook.
 
After the always-helpful Crowfoot Dodge did the diagnostics, we were initially told that a new battery pack would be needed, under warranty, and would take a few weeks to source from the US. This was unexpected news and to be honest, pretty concerning, given our PacHy’s low mileage (around 17,000km at the time the fault first emerged).
 
Fortunately, there had been a miscommunication and the final verdict wasn’t so drastic. A faulty battery heater was causing the problem (also covered under the 10-year high-voltage battery warranty, I believe) and after a four-week wait for parts, was replaced without further issue at the end of November.

Above is a photo of the faulty part that the dealer removed. It was apparently returned to Chrysler – whether for analysis, refurbishment or managed disposal, I don't know. Warranty or not, I don't think the battery heater should be failing so early in the vehicle’s life.
 
The car had been spending more time than usual with the engine running but this changed noticeably after the switch, presumably because the motor wasn’t required as often to generate heat. Average fuel consumption quickly dropped as a result.

Unfortunately, we then had an extremely cold spell through late-December and into the start of January. With the temperature outside consistently at or below -25°C, our unheated garage was never going to be warm enough to keep the battery conditioned for electric running right out of the blocks. A few short journeys around town (it was too cold to go further afield!) quickly pushed the average consumption up to 10L/100km (23.5mpg), a figure that fell rapidly again when the cold spell passed.
 
A further side effect of the extreme cold was that the tire pressures were showing consistently to be below the recommended minimum. Short trips were insufficient to generate enough heat to raise the pressure, but again, the warning cleared as soon as the outside temperature rose.
 
Otherwise, there’s not much else to report. The car is running fine again now. The Continental VikingContact 7 winter tires were refitted at the end of October and have kept us mobile in the snow, ice and slush. The WeatherTech mats, which we leave in year-round, are keeping the floor clear of salt and grit. Until next time!

I’m fortunate to be able to test cars as part of my work. A few months ago this intersected nicely with the Pacifica Hybrid Blog when I spent a week with the 2021 Pacifica Pinnacle AWD.

Chrysler has shaken up its minivan offering for the 2021 model year. The venerable Dodge Grand Caravan reached the end of the line after 12 years of service and has been replaced by a new Chrysler Grand Caravan based on the Pacifica that was first launched in 2016 – the same shape as mine. Meanwhile the 2021 Pacifica gets an appealing new front end, new lights, some interior tweaks and an AWD option for the first time.

The latter development is a great weapon in the armory when trying to convince people that an SUV isn’t always the answer. Unfortunately, the drive battery’s underfloor packaging means that there’s no AWD Hybrid available, but on the plus side this was a chance for me to compare regular and Hybrid Pacificas back-to-back for the first time.

Some of you reading this will already be Pinnacle owners but this was also my first time with this trim level (Baymax is a Limited). Chrysler has certainly gone all-out for the “living room on wheels” aesthetic. The result for me was a mixed bag. Personally, I wasn’t sold on the caramel leather, but others will doubtless prefer it to the black seats in my own car. The loose passenger lumbar cushions look great but are a bit gimmicky. The Stow ‘n’ Vac is a handy addition and the combination of Uconnect 5 and Type-C USB ports definitely brings the connectivity right up to date. I prefer the older instrument binnacle though – maybe it was unfamiliarity but the Pinnacle’s dials seemed harder to read.

It might seem trivial but the biggest step up over my car is the new Ultra centre console. What I would perceive as the wasted area in and below the lower dashboard in the older models is transformed in the Pinnacle with the new two-tier setup. I’ve always felt that my car’s combination of stowage slots and drawers in the lower-central dash, plus the low-sided floor stowage bin out of which items regularly fall (not great when it’s that close to the pedals), was an area ripe for a redesign. The new Ultra console rectifies this by integrating with the lower dash and providing a higher flat area on which to place your phone, keys, whatever, while retaining a lower pass-through storage area. It’s not necessarily a much bigger space, just a more usable one.

The kids noticed a change in the second row, too, where the central stowage drawer now pulls out by an additional 64mm (2.5in). We found that especially handy when it came to them reaching for drinks. There are new apps on the Uconnect Theater screens – chess was a particular favourite – and parents of younger kids will appreciate the FamCAM rear-seat monitor.

It was interesting to spend a week with the gas-only AWD powertrain, whose installation appears to come with no obvious penalty to the car’s practicality. I immediately missed the electric’s instant response and torque, and somehow the on-centre steering feel wasn’t as good, either. Official figures show the AWD drivetrain uses around 14% more fuel than the FWD gas model and more than twice as much as I average with the Pacifica Hybrid. I got overall consumption of 11.5L/100km in a week of mostly city driving in the Pinnacle AWD, which is lower than the 14.1L/100km official combined figure. I certainly didn’t relish having to fill the tank again at the end of the week!

I’m sure AWD will be attractive to some buyers though, especially if you live down an unpaved road or near steep hills that prove problematic on snow or ice, even with winter tires fitted. The Pacifica AWD is not a serious off-roader but the 20mm (0.78in) of extra ride height over the FWD car, which is just about visible in the comparison photos I took, combined with AWD traction, should prove useful in the right conditions.

Would I swap my PHEV for the Pinnacle AWD? I think you know the answer to that, but I recognize that it’ll be a good solution for others. I’d absolutely look at an AWD PHEV though, providing there wasn’t a major compromise to the load space. As it is, Toyota’s Sienna Hybrid is the only AWD minivan in the market right now that doesn’t guzzle the gas. Until next time!

Welcome to the latest update, hope you’ve had a great summer! With overseas travel still restricted, we took the opportunity to hit the road in Baymax for our main summer vacation. In mid-July we left Calgary on the long drive through the Rockies to the Pacific coast, breaking the journey overnight in Golden, British Columbia and thankfully avoiding any wildfire-related road closures along the way.

This was the type of trip we had in mind when we bought a car with generous space to travel long distances in comfort and without much restriction on the cargo we could take along for the ride. As such, we were able to load up with our tent and other camping gear for use once we reached Vancouver Island after a few days in downtown Vancouver.

Almost from the moment we left Calgary, the trip underlined how Alberta lags behind EV adoption and infrastructure development in some other parts of Canada. There were far more Teslas on the roads of metropolitan Vancouver than you’ll see in Calgary, with plenty of Hyundai Kona EVs, Nissan Leafs and others too. That’s no doubt related in part to the BC provincial purchase incentives that have not been replicated in Alberta, with the result that auto makers have hitherto concentrated their limited Canadian stocks of EVs and PHEVs in incentivized markets.

We didn’t go out of our way to keep the battery charged – the Pacifica Hybrid isn’t fast-charge capable and in our rush to pack for the last-minute trip, we left our charging cable at home! But as you can see below, we were able to use the free Parks Canada EV parking/recharging spots in the centre of Banff for a quick top-up while we had dinner, and recharge overnight in the basement parking lot of our Vancouver hotel. It all helps.

The long highway stretches offered plenty of time to monitor the PacHy’s fuel consumption. Over 3,000km of mostly city driving through the spring and early summer, we’d averaged 4.4L/100km (53mpg US), but I reset the gauge on departure. For the just under 1,000km (621 miles) from Calgary to Vancouver, the car managed 6.4L/100km (37mpg US), spending more than a third of its time on electric power (descending those long mountain passes is great for regen!). Consumption increased slightly over the course of the two weeks, running almost exclusively in hybrid mode, but I still thought that a trip average of 6.9L/100km (34mpg US) over 2,957km (1,837 miles) was a great return for a big car, fully loaded.

Incidentally, I correlated the in-car consumption gauge with a calculation from our actual quantity of gas bought (202L/53 gallons US), and the figure was spot-on.

Safe to say that fuel savings aside, the Pacifica Hybrid made for a fantastic companion on our trip. This was by far the furthest we’d ever driven it – after a year of going nowhere much, we increased the car’s overall mileage by about 25% – and it was flawless. The quietness and comfort on those long highway stretches was very welcome and the kids were kept entertained by the Uconnect Theater screens. Meanwhile the trunk swallowed everything we threw at it while still leaving decent rear visibility.

We were in and out of the car a lot during our time camping in Chemainus, BC, not least because the food had to be kept out of reach of the wildlife. In a bid to avoid disturbing our neighbours, I discovered that the warning chime from the closing tailgate can be disabled through the Settings app. While in that menu I also realized that the remote door unlocking can be switched to a single press of the fob for all doors, which is handier than multiple presses in my opinion. It was a reminder that I still have lots to learn about this car.

The mileage accumulated on the BC trip took us into range for the 12-month service, so on our return to Calgary the Pacifica was booked into Crowfoot Dodge. The standard service included the usual oil and filter change and tire rotation, as well as a refill of the fuel injector cleaner and moisture-removing chemical in the fuel tank. I agreed with the dealer’s recommendation of an alignment check and I also requested a cabin vent filter change and a brake service. The latter cleans away debris and corrosion and lubricates the calipers and sliders. For an extra C$130, I think it’s money well spent, given the potential for problems arising from the Hybrid’s less frequent friction brake usage.

Please look out for my next blog soon, where I’ll be taking a closer look at the new Pacifica AWD. Thanks for reading!

Welcome to the latest update from sunny Calgary, where there are signs that the green shoots of recovery might soon apply not just to our snow-battered flora but also to our daily lives!
 
Having recently received my own shot of life-restoring formula, at the start of May it was time for Baymax to receive his as well. An end to the cold winter temperatures coincided with reaching 8,000km and the first scheduled oil change. I booked the car into Crowfoot Dodge Chrysler, which provided its usual efficient service. In addition to a new fill of super-low-viscosity 0W20, they ordered and fitted the PDC cover that had been noticed as already broken when they applied the recalls in September last year. The selling dealer should have covered the cost but unsurprisingly flaked out, so I stumped up the C$50 myself.

Crowfoot also swapped the summer wheels and tires back on to the car for a small fee. I’ve done my own tire swaps for many years, but the size and weight of the Pacifica’s 18in tire-rim combo makes this trickier to achieve with my amateur garage setup and average physique, so I was happy to let the pros take care of it. The car looks a whole lot better with those sleek alloys back in place, for sure.
 
Reinstalling the all-seasons and a temperature consistently back above 7°C were also my signals to officially mark the end of winter driving and reset the trip. We wound up with final numbers of 5,456km (3,390 miles) covered since late-October, of which 3,659km (2,274 miles) were on electric for an overall average of 5.4L/100km (43.6 mpg US). Pretty happy with that, even though the consumption would have been higher if we’d been able to travel further afield in a non-Covid situation. As it was, trips to the mountains for skiing were about as ambitious as it got.

The expiry of our current home energy deal provided the opportunity to investigate electricity prices and with them, the cost of charging Baymax at home. A survey of home energy usage from our supplier, Enmax, estimated that based on current mileage, around 6% of our monthly energy cost goes towards charging the Pacifica – about C$20 per month, using the average bill price from the past 12 months.
 
I wanted to get a bit more specific though, so here we go. Under the new deal, the price of electricity per kWh went up slightly from a fixed rate before tax of C$0.0549 to a still-low C$0.0599. The PacHy’s battery has a nominal capacity of 16kWh but usable capacity is thought to be no more than 13kWh, so our cost-to-charge now comes in at around C$0.82 including tax. For that we’re getting about 50km (31 miles) of running in summer, perhaps 35km (21 miles) in winter.
 
By way of comparison, a non-hybrid Pacifica officially gets 10.6L/100km (22.2 mpg US) on the combined cycle. If it’s thus using 3.71 litres to do 35km (10.6 / 100 x 35) at a gas cost of C$1.10/litre (roughly the average local price this past winter), then the equivalent cost of energy to one full charge of electricity is C$4.08 (3.71 x 1.10). Dividing our winter electric mileage of 3,659km by 35 and multiplying by 4.08, we can say that we saved at least C$427 in gas through the winter – most likely much more, given that official economy figures are rarely matched in cold weather. None of these numbers will be 100% accurate of course, but they make for interesting ballpark figures!
 
We shouldn’t forget that an electrified vehicle is only as green as the electricity that powers it. In the absence of large-scale renewables here in Alberta we choose to pay another C$5 a month to offset 300kWh of electricity, which equates to around half of our domestic usage (including the car) in the winter, more in summer. It’s not a perfect solution, but it’s a start.
 
If the weather holds and the restrictions permit, we’ll be taking Baymax on our first camping trip of the year on the May long weekend. More on that in the next update. Thanks for reading!

With the snow melting and the temperature hovering at a tropical 5°C (41°F), life in Calgary feels a whole lot better than during the extreme cold snap we endured in February.
 
A couple of weeks consistently below -20°C (-4°F) were enough to convert our e-Hybrid back to a regular gasoline Pacifica for almost all of the time, even after preconditioning the cabin and battery before leaving the house. As such, our winter average fuel consumption increased to a seasonal high of 10L/100km (24mpg US), but with warmer weather now established, we’re back below 7L/100km (34mpg US) and still falling. It’ll soon be time to reset the computer for spring.
 
Since the last update, Baymax has delivered his first expensive repair bill, albeit through no fault of the car. Stone chips are an inevitability on Calgary’s gritted winter roads but unfortunately, we took a shot to the driver’s side window, which produced a sizeable crack. Our dealer, Crowfoot Dodge Chrysler recommended GlassMasters autoglass, so the car went to have the pricey replacement pane fitted. It took just a little over an hour and the service was great, although I’m not convinced the seal is quite as good as before. There seems to be more wind noise, but I need to assess it for a while longer because we’ve had such high winds here lately!

In February I also had the opportunity through my work to test the 2021 Toyota Sienna. The new model is only available with a hybrid powertrain, making it the PacHy’s closest rival in the minivan market, if not a direct one. Its exterior makeover has raised a few eyebrows – for me, the Pacifica still has a classier look – and it now rides on the same TNGA platform as the RAV4, Highlander and other Toyotas. My test vehicle was an XSE, which is ostensibly the sporty option, with 20in rims (FWD only) and a firmer suspension tune.
 
Personally, I didn’t feel that there was very much about it that was sporty, nor is there any need for a van to feel like a sports car. In fact, I missed the Pacifica’s excellent on-centre steering feel and the instant torque of the e-Hybrid. But the Sienna is still a very good vehicle. I especially liked the longer-travel second-row seats, which open up useful flexibility to maximize passenger space or cargo volume, and the practical storage options between the front seats. Here's a link to the full review.

In the first week of March, we reached 5,000km (3,100 miles) since we bought the Pacifica, which seems to be a good moment to reflect on the ownership experience so far. It’s still relatively early days, but we’ve no major complaints. It’s good to drive, it’s been reliable, and the kids love it. They’re especially happy that our 3-month free trial of Sirius XM was recently and inexplicably reactivated! I’ve become a huge fan of the silent running and I’ve not missed filling up at the gas station in cold weather.
 
Fuel-wise we’ve put a total of 216 litres (48 gallons US) into the car to cover those miles, which coincides almost exactly with our first six months of ownership, giving an average gasoline consumption of 4.3L/100km (55mpg US). That’s a great figure through a winter, although the numbers are slightly skewed given that we covered more miles – and therefore took greater advantage of battery-only running – when the weather was warmer.
 
Thanks for reading and see you next time.

It’s the middle of winter here in Calgary but we’ve mostly escaped Arctic conditions so far, with the temperature hovering around freezing on many days. The weather’s biggest challenge to mobility came on December 22nd, when we received about a foot of snow overnight, resulting in the predictable stuck buses, suspended postal deliveries and deserted malls just a few days before Christmas.

It also meant that our Pacifica Hybrid was temporarily immobilized for the first time. Our quiet residential street isn’t routinely plowed and the sheer depth of snow on that first morning was too much for Baymax’s ground clearance, regardless of tires. Our Subaru Impreza just about scrabbled its way out to pick up a poorly scheduled Click-and-Collect order from the supermarket but even the 4x4 diesel truck in the house next door to us was struggling, so I didn’t feel too bad. Buying a car is a series of trade-offs and we knew that deep snow would be one scenario that a FWD minivan might not handle. That doesn’t make it the wrong vehicle for the other 364 days of the year.
 
It’s three months now since I reset the PacHy’s trip computer with the onset of the first cold weather. Since then, it’s averaged 6.7L/100km (35mpg), mostly through short errands around the city, plus a couple of longer runs out to the mountains for skiing. That figure is down on the warm-weather average, as expected, with electric-only range dropping from around 47-50km (29-31 miles) to about 35km (22 miles) as the car copes with additional demands on its power, like keeping us warm, and winter tires with higher rolling resistance.
 
The increase in fuel consumption and decrease in battery range are not ideal but not a disaster, either. I don’t see any other vehicles here in North America that match the Pacifica Hybrid’s capability for the same fuel numbers, and certainly not at this price point, although I’d expect the new Toyota Sienna Hybrid to get close. More on that in a future post.

Thanks to the useful advice on the Canadian Pacifica e-Hybrid Owners Facebook group, we’ve got into the routine of using electricity from the grid to warm the plugged-in car before journeys. All it takes are two presses on the Start button without pushing the brake pedal, or two clicks of the key fob’s remote start button, about 10 minutes before departure.
 
An appropriate app with a warm-up function – as is available for many EVs and some other vehicles – would be a useful addition. The only official app for a 2018 PacHy is the Uconnect one, which doesn’t offer this type of function, although it has some features for Uconnect 5-equipped 2021 hybrids. Please get in touch if you have additional info or suggestions.
 
The warm-up routine does go a long way to minimizing IC engine use on short journeys, witnessed by a drop in overall fuel consumption since we started doing it. Of course, the engine still might need to fire to warm the car and battery up when you return to it after it’s been parked in the cold, as well as for the periodic ‘Fuel and Oil Maintenance Mode’. This latter scenario can be particularly damaging to average fuel use if you don’t undertake a journey long enough for the sequence to complete, as the car will keep on trying to run the cycle on each new journey. It took a longer run to the mountains for our Pacifica to get this out of its system.

Thanks for reading. Stay warm, stay healthy and drive safely!

Fall (autumn) in Calgary is a short season: you sometimes only get a week or two between the leaves changing colour and everything having dropped from the trees, assisted by the unpredictable Southern Albertan wind.

This year we had our first snowfall in late-September and although the temperature quickly climbed back to something respectable, a few days on slippery surfaces with the standard Nexen N’Priz RH7as were enough to remind us that winter tires were going to be an essential upgrade to the Pacifica for us to make it safely through the winter. That’s no slight on the Nexens, just a reflection of the fact that all-season tires aren’t at their best below 7°C (45°F).

According to figures from the latest study by TRAC, the tire industry association in Canada, 59% of Alberta drivers now fit winter tires. That’s up from 45% in 2014 but still lower than I think it should be, given the climate here. There’s no doubt that SUV and truck owners make up a big proportion of the drivers who don’t switch. I appreciate that there is a financial commitment involved but it's also important to remember that 4WD/AWD won’t help you stop in cold weather, regardless of the surface.

I had some Continental VikingContact 7s on order for Baymax but before they arrived, the first job to get the PacHy ready for winter was to fit a set of WeatherTech mats. These are bespoke measured to each vehicle and as a result, fit beautifully. There are individual mats for each of the front seats, plus a larger one that wraps around the two captain’s chairs to catch the melting snow from the kids’ boots. WeatherTech also makes a liner for the cargo space behind the third-row bench, but we keep that folded flat most of the time.

The tires arrived and Baymax headed to OK Tire Northmount, which had ordered in some steel rims to mount them to, along with some TPMS units. The Pacifica Hybrid Limited comes with 18in x 7.5in rims with a 5x127mm bolt pattern and ET51 offset. I couldn’t see a whole lot of replacement options listed online but the guys at Northmount managed to source some. I hesitated on the TPMS sensors – frankly it was a surprise that the car used a direct (valve sensor-based) system rather than an indirect, software-calculated one. But I figured there’s no point having the feature if you don’t use it, especially given that the winter rims will likely stay on the car at least five months of the year.

The work to mount, balance and fit the VikingContact 7s only took an hour and came with the bonus of the usual friendly service from Kyle and his crew at Northmount.

That’s it for this update. The next will focus on how Baymax copes with colder conditions. We’re expecting more use of the V6 and less electric-only running: the question is, how much more? Until next time…

It hasn’t taken long for Baymax to seamlessly slot into family life. The kids like the new-found space and comfort in those big captain’s chairs and we’ve all enjoyed the quietness of mostly all-electric motoring.

Barring the 290km (180-mile) drive home from Edmonton, we barely used any gas at all in the first few weeks of ownership. The furthest we drove on a full charge – on one particularly flat and undemanding route – was 59km. That’s about 3.7km/kWh (2.3 miles/kWh). However, 47-50km was more typical when you factored in hilly terrain or highway driving – around 2.9km/kWh (1.8 miles/kWh).

We averaged a decent 4.4L/100km (53.5mpg US) over our first 1,000km, including that 300km from Edmonton; by the time the weather turned colder in mid-October, the fuel consumption had increased to 5.8L/100km (40.5mpg US). That’s still a respectable figure, but not one I expect to match through the Alberta winter. At this point, I reset the trip meter to start recording a cold-weather average.

Running errands in the city, it took us until the end of October – two months and 1,900km into our ownership – to empty the first tank of gas that came with the car from the dealer. Note to self: only fill the tank completely when a long trip is imminent, so that the fuel doesn’t degrade before it’s used.

Naturally there have been some teething troubles, one of them stemming from the poor service at the selling dealer. They didn’t follow up on a request to apply the outstanding recall (W46 – 12V isolator post connection) so Baymax went to our local Chrysler franchise, Crowfoot Dodge Chrysler, to have the gasket fitted. Couldn’t fault the service: the car was booked in quickly and a socially distanced courtesy shuttle brought us home while the work was being done, and back to pick it up.

The PacHy was back at Crowfoot the following week to have a Uconnect software upgrade installed, which eliminated a known issue with the system periodically requesting an anti-theft code. We’re otherwise impressed with the Uconnect so far. It’s intuitive to use, the display is crystal clear and the sound from that Harman/Kardon stereo upgrade is mega.

At the end of September we said goodbye to Hettie the 2003 Outback, which went to a new owner in the south of the city. She went straight to the shop for a timing belt and head gaskets before going back to work every day. Always good to know that a car is being looked after; thanks for the memories!